Written Communication

It is possible for patients to communicate with each other through written communication. In addition, it is essential for healthcare professionals to keep clear, detailed, and accurate records of their patient’s care.

For a proper understanding of written information, people must possess some level of literacy, which means they must be able to read. It is likely that not all residents/patients will be able to read. In addition to providing written information, residents and patients may also receive written information that relies on pictures to communicate information. To facilitate the digestion of written information by those with difficulties with their eyesight, large print versions of information are often available.

In the case of blind people or people with low vision, braille may be used as a tool for reading. Use of touch, i.e. using your fingers, is the only way to read Braille, which consists of raised dots embossed on paper.

There are various types of written communication, and here are a few;

• Reports.
• Instant messages.
• Job descriptions.
• Employee manuals.
• Memos.
• Bulletins.
• Emails.

In order to exchange information with other people, some people may need communication aids. Various communication aids exist, including technological aids (such as mobile phones and iPods), word/symbol boards, hearing aids, and speech synthesizers that assist with hearing.